6 Important Phone Answering Tips
This short video tip will help you improve your customer service, phone sales and become a more successful in business
Ian Parker from Ian Parker International, The Auto Academy and IPMG is Your Key Business Advisor with this Key Advisors Quickie Video Tip.
6 Phone Answering Tips
The phone calls are answered properly and professionally within three rings.
Thank the customer for calling your business.
Ask the customer permission to put them on hold and make sure it is for less than 60 seconds.
Return your customer calls, minimum daily, preferably within the hour.
Always answer giving your name for example, you are speaking with.
Smile before you pick up the phone to answer it.
Need a hand with Sales Training contact Your Key Business Advisors – https://yourkeyadvisors.com.au.
Your Key Business Advisor Network and Your Key Advisors Quickie Tips is a FREE resource from Find Net Solutions – effective web solutions since 2000