6 Important Phone Answering Tips

This short video tip will help you improve your customer service, phone sales and become a more successful in business

Ian Parker from Ian Parker International, The Auto Academy and IPMG is Your Key Business Advisor with this Key Advisors Quickie Video Tip.

6 Phone Answering Tips

Tip One
The phone calls are answered properly and professionally within three rings.

Tip Two
Thank the customer for calling your business.

Tip Three
Ask the customer permission to put them on hold and make sure it is for less than 60 seconds.

Tip Four
Return your customer calls, minimum daily, preferably within the hour.

Tip Five
Always answer giving your name for example, you are speaking with.

Tip Six
Smile before you pick up the phone to answer it.

Ian Parker is from Ian Parker International, The Auto Academy and IPMG Ian Parker Management Group. His profile and contact details can be seen at Your Key Business Advisor

Need a hand with Sales Training contact Your Key Business Advisors – https://yourkeyadvisors.com.au.